Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming opportunities, it's important to approach them with a responsible mindset and maintain healthy gaming habits.
Please remember: the house always has a mathematical advantage. Never gamble more than you can afford to lose.
Age Verification
Parimatch is strictly for users aged 18 years and above, or the legal age of majority as defined by Indian law, whichever is applicable in your jurisdiction.
By accessing and using Parimatch, you confirm that you are of legal age to participate in gaming activities in your region. We do not permit underage gaming under any circumstances.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a problem with gambling:
- Chasing losses by gambling more money to recover what you've lost
- Hiding your gambling activity from family, friends, or partners
- Spending more time or money on gaming than intended
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Using gaming to escape problems, stress, anxiety, or depression
- Neglecting work, school, family, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund your gaming
- Unsuccessful attempts to reduce or control your gaming
- Lying about the extent of your gaming involvement
- Experiencing mood swings or changes in behavior related to gaming
If you recognize these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
- Loss Limits: Restrict the amount of money you can lose during a specified period
- Reality Checks: Receive reminders during gaming sessions to take breaks and reassess your activity
- Session Time Limits: Set automatic session durations to prevent extended gaming periods
- Self-Exclusion: Voluntarily exclude yourself from your account for a specified period if you need to take a break
These features are available in your account settings. We encourage you to use them proactively.
Support Organizations & Helplines
If you need professional help, the following organizations provide confidential support for problem gambling:
India
- All India Gaming Helpline (AIGH): Provides counseling and support for individuals struggling with problem gambling across India
- AASRA (Assistance to Accident Survivors & Road Victims in India): Offers mental health support and helpline services. Contact: 022-2754-6669
- iCall - Emotional Distress Helpline: Phone: 9152987821 | www.icallhelpline.org
International Organizations
- GamCare (United Kingdom): www.gamcare.org.uk | Free, confidential advice and support
- GamStop (United Kingdom): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Confidential support and counseling
- Responsible Gambling Council (Canada): www.responsiblegambling.org | Evidence-based resources
- National Council on Problem Gambling (United States): www.ncpgambling.org | Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Prevention and support resources for problem gambling
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please don't hesitate to seek professional help. There is no shame in reaching out—support is available and recovery is possible.
Contact a helpline, speak to a counselor, or use the self-help tools provided by Parimatch. Your wellbeing is our priority.
Remember: Gaming should enhance your life, not harm it. If it's no longer enjoyable, take a break or seek support.
This Responsible Gaming information is provided for awareness and support purposes. Parimatch is committed to promoting safe and responsible gaming practices in accordance with applicable Indian gaming regulations and international best practices.